The Ghana Water Company Limited (GWCL) has announced plans to initiate a campaign for arrears collection in the Tema region. This move comes as part of efforts to address financial challenges and improve revenue generation for the utility company.
The decision to embark on arrears collection follows a review of the company’s financial standing, which revealed significant outstanding payments from customers in the Tema area. By recouping these arrears, GWCL aims to bolster its financial sustainability and ensure the continuity of water supply services.
According to GWCL officials, the arrears collection campaign will target both residential and commercial customers who have defaulted on their water bills. The company plans to employ various strategies, including outreach programs, payment reminders, and enforcement measures, to encourage compliance and recover outstanding payments.
The initiative underscores GWCL’s commitment to enhancing its revenue collection processes and minimizing revenue losses due to unpaid bills. By proactively addressing arrears, the company aims to improve its cash flow and reinvest in infrastructure upgrades and service enhancements.
However, the arrears collection campaign is not without its challenges. GWCL acknowledges that some customers may face financial difficulties, particularly in the wake of economic hardships caused by factors such as inflation and the COVID-19 pandemic. As such, the company has pledged to implement flexible payment arrangements and provide support to customers experiencing financial constraints.
In addition to addressing arrears, GWCL is also exploring long-term strategies to improve revenue generation and financial sustainability. This includes initiatives such as tariff adjustments, efficiency improvements, and investment in water infrastructure upgrades.
As GWCL prepares to launch its arrears collection campaign in Tema, stakeholders are encouraged to cooperate with the company and fulfill their payment obligations promptly. By working together, GWCL and its customers can ensure the reliable provision of water services and contribute to the overall development and well-being of the community.
Source: Ghana Web
